Contact Information for Visa Services

The Visa Telephone Information Service

The Visa Telephone Information Service is available
from 8:30 a.m. to 5:00 p.m., Monday through Friday, except Italian holidays.

To schedule normal and emergency* visa interviews
For visa application procedures and general visa information
For Visa unit business hours

Please call the Visa Telephone Information Service at the following numbers:

Inside Italy ONLY: 899-34-34-32
(landline cost = €1.5 per minute, plus VAT; cell phone charge may be higher)

Both Inside and Outside Italy: +39 (02) 3032-9656
(credit card charge of €15 – MasterCard and Visa only)

*Emergencies include:

Urgent medical treatment
Urgent business travel
Family emergency (death of a close relative)
Appearance in a U.S. Court

Contact Information for all Visa Sections in Italy

EMBASSY ROME - Visa Section

The Rome visa section serves the residents of the Rome visa district, which includes the Regions of: Lazio, Abruzzo, and Sardegna.

Mailing address: Via Vittorio Veneto 121 - 00187 ROMA
E-mail address for Non Immigrant Visa Services: RomeVisa@state.gov

CONSULATE GENERAL MILAN - Visa Section

The Milan visa section serves the residents of the Milan visa district, which includes the Regions of: Valle D'Aosta, Piemonte and Lombardia.

Mailing address: Via Principe Amedeo, 2/10 - 20121 MILANO
E-mail address for Non Immigrant Visa Services: usvisamilan@state.gov

CONSULATE GENERAL FLORENCE - Visa Section

The Florence visa section serves the residents of the Florence visa district, which includes the Regions of: Tuscany, Emilia-Romagna, Veneto, Marche, Umbria, Liguria, Trentino-Alto Adige, and Friuli-Venezia Giulia, as well as the Republic of San Marino.

Mailing address: Lungarno Vespucci, 38 - 50123 FIRENZE
E-mail address for Non Immigrant Visa Services: VisaFlorence@state.gov

CONSULATE GENERAL NAPLES - Visa Sections

The Naples Non Immigrant visa section serves the residents of the Naples visa district, which includes the Regions of: Campania, Molise, Basilicata, Puglia, Calabria, and Sicilia

The Naples Immigrant visa section provides Immigrant Visa services Italy-wide.

Mailing address: Piazza della Repubblica - 80122 NAPOLI
E-mail address for Non Immigrant Visa Services: NIVNaples@state.gov
E-mail address for Immigrant Visa Services: IVNaples@state.gov

	— Contacting by e-mail —

Due to the volume of inquiries, Visa Services cannot promise an immediate reply to your inquiry by e-mail.

To serve you better, please indicate the subject of your inquiry on the subject line (e.g., student visa, visitor visa, worker visa, spouse visa, affidavit of support, etc.).

Appointments cannot be made by e-mail. You can only schedule an appointment through the Telephone Visa Information Service.